Terms & Conditions

Please carefully read our Terms and Conditions.

Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also have the original tags attached to the garment and unworn.

Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and have issued your refund . We issue refunds within 1-5 working days , and a credit will automatically be applied to your credit/ debit card or original method of payment.

Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Returns, Refunds & Exchanges:
To arrange any of the above please contact us first using our contact form.

Click HERE to Contact us.

Once we've authorized your return/refund/exchange, you should mail your product back to us at:

Love Diva Boutique
21 Fenwick Rd
Giffnock
Glasgow
G46 6AU

You will be responsible for paying for your own shipping costs for returning your item. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

When you are shipping your item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.